Shipping Policy — Kube Gems

At Kube Gems, every order is handled with care and attention to quality. We aim to ensure that your products are packed securely and delivered within the estimated timeline.

Order Processing

• All orders are processed within 1–3 working days after confirmation
• Orders placed on weekends or public holidays are processed on the next working day
• Customized, certified, or personalized products may require 3–7 working days for preparation

Every order undergoes a final quality check and secure packaging before dispatch.

Shipping Timeline

• Within India: 3–7 working days
• International Orders: 7–15 working days depending on destination and courier services

Delivery timelines may vary slightly depending on location, courier availability, or external conditions.

Shipping Charges

• Shipping charges, if applicable, are calculated at checkout
• Free shipping may be available on selected orders or promotional offers

Order Tracking

• Tracking details are shared via SMS, Email, or WhatsApp after dispatch
• You can track your shipment using the tracking link provided

Delivery Responsibility

• Kube Gems is not responsible for delays caused by courier partners or external factors beyond our control
• Incorrect shipping details or customer unavailability may result in additional re-shipping charges

International Shipping

• Customers are responsible for any applicable custom duties or import taxes
• Delivery delays caused by customs clearance are outside our control

Important Note

We recommend recording an unboxing video while opening your package. This helps us verify and resolve rare shipping or product-related issues more efficiently.

Our Commitment

At Kube Gems, we are committed to providing quality products, secure packaging, and a smooth delivery experience.

Every order is handled with attention to detail and customer satisfaction.