Shipping Policy — Kube Gems

At Kube Gems, every order is handled with care and responsibility. We ensure that your product reaches you safely, securely, and on time.

Order Processing

• All orders are processed within 1–3 working days after confirmation
• Orders placed on weekends or public holidays are processed on the next working day
• Customized, energized, or certified products may take 3–7 working days

Every product goes through a final quality check and secure packaging before dispatch.

Shipping Timeline

• Within India: 3–7 working days
• International Orders: 7–15 working days (depending on location)

Delivery timelines may vary slightly based on location and courier conditions.

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout
• Free shipping may be offered on selected orders or promotions

Order Tracking

• Tracking details are shared via SMS, Email, or WhatsApp
• Track your order in real-time using the provided link

Delivery Responsibility

• Kube Gems is not responsible for delays caused by courier partners or external factors
• Incorrect address or unavailability may lead to re-shipping charges

International Shipping

• Customers must pay any custom duties or import taxes
• We are not responsible for delays due to customs clearance

Important Note

Please record an unboxing video while opening your package. This helps us resolve any rare issues quickly and fairly.

Our Commitment

At Kube Gems, we believe in rightful delivery, not rushed delivery.

Every package carries not just a product, but trust built over 30+ years of legacy.

From our hands to yours, we ensure what reaches you is authentic, secure, and worthy of your belief.

Kube Gems — Delivering Trust, Not Just Products.